MBS, a leading digital-transformation specialist, has appointed Andrew Heggs as Head of Fiduciary Markets, a newly created role to drive growth with Trust and Corporate Service Providers (TCSPs).
Andrew brings over two decades’ experience spanning corporate governance, luxury-asset and wealth management, and software/AI engineering. He holds a Level 6 Designer–Developer certificate in Artificial Intelligence & Big Data (RNCP 38616).
The appointment accelerates MBS’s go-to-market strategy for fiduciary clients: helping firms move from legacy systems, manual processes and data silos to an embedded, data-first architecture that is audit-ready by design. As Europe’s leading Laserfiche partner and co-developer of Excapsula, MBS digitises core processes such as onboarding, CDD/KYC, FATCA/CRS and compliance registers, with explainable, governed AI built into the flow of work. Recent programmes have delivered measured efficiency gains of up to 30% for clients through shorter onboarding cycles, fewer errors and real-time workload visibility.
Rupert Leaton, Managing Director at MBS, said:
‘Fiduciary businesses are under pressure to do more with cleaner data and stronger governance while delivering a better client experience. Andy combines board-level credibility with hands-on engineering to help clients move from piecemeal automation to a data-first operating model. It’s exactly what the market needs — and exactly where MBS excels in “Making Business Smarter”.’
Andrew Heggs, Head of Fiduciary Markets, said:
‘The sector is undergoing a paradigm shift. Winners will optimise foundational systems, capturing and structuring data at source, and embed automation and AI inside everyday workflows, not as an afterthought. My focus is measurable outcomes: audit-ready, dependable processes with human-in-the-loop controls that improve service levels, compliance and profitability.’
About MBS
Founded in 2007, MBS is an ‘intelligent-systems partner’ serving 300+ clients in 50 countries. The company modernises content and records governance and automates critical processes using Laserfiche and its Excapsula fiduciary suite of pre-built, configurable workflows. MBS is ISO/IEC 27001:2022 certified for information security and supports 50+ TCSPs globally. Through its partnership with Quantios, MBS offers unique integrations with NavOne and Core TCSP platforms.
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