We have had a working relationship with MBS since Rupert and Julie started the business in 2007. The fact we knew them and the engineers, provided a continuity of service that worked well for us.
At the moment we have all our photocopiers and scanners supplied and maintained by MBS and also our Laserfiche document management system; which has provided a number of benefits around document retrieval saving people the time of having to go looking for a file. We have also had direct benefit of the Disaster Recovery aspects of Laserfiche after we experienced a fire two years ago and needed access to documents from an alternative site. I would be happy to recommend MBS to other companies.
Natalie Radford, Baker Tilly
The main reason for our purchase of LifeSize video conferencing was to improve the frequency of communication with our remote offices; however, we have also experienced some unplanned benefits including holding interviews remotely via our branch offices. Cost savings have also been gained through reduced travel requirements and the local support we have received from MBS has been very helpful; with quick responses and problem resolution. We would certainly recommend MBS for the areas we have experience of.
Dave Gimbert, Doehle
We have had a good working relationship with MBS since they started trading in 2007. Originally we had all our printers and copiers supported by MBS, however, the services and support they provide now includes Document Management and Video Conferencing. The standard of support we receive is excellent and we would be happy to recommend MBS (as we have) to other companies.
Chris Ismay, MMD Group of Companies
We purchased Laserfiche Document Management software about a year ago. During the purchase process we looked at a number of suppliers both on and off island. We are very glad that we chose to go with MBS as the service we have received has been excellent. We would definitely recommend MBS to others.
Basil Belich, Browne Crane & Co
We have been working with Manx Business Solutions (MBS) since the launch of their business in 2007. They provide us with Laserfiche support and Multifunction Devices (MFDs). MBS provide proactive MFD support and when on site, they ensure that all toner levels are checked and other devices are operating as normal.
We have been using Laserfiche extensively to reduce our reliance on paper records and worked closely with MBS when drafting our Information and Records Management Policy. Our own in-house IT team provide Laserfiche support with assistance from the MBS team if required. The level of service we receive from MBS is always of a high standard and we have a good rapport with the MBS Team.
I would certainly recommend MBS.
Wendy Williams, Operations Manager, SMP Partners
We have been a client of MBS for nearly 4 years. We have always found their service excellent and couldn’t ask for more. Knowing all the guys by their first names, and the fact we never need to chase them for support is very reassuring. We would definitely recommend MBS to others.
Mark Bradley, Knox Group
We have been a client of MBS for about four years. We currently use MBS for our copier and Video Conferencing (VC) requirements. The VC equipment replaced a previous Skype installation to provide a significantly enhanced quality of service. This is used extensively by our senior team to communicate with our offices in Jersey and Malta etc., reducing the number of flights and associated inconvenience. Our HR department also use VC extensively for training and business development. Dealing with a company that can provide full support from day one is important as it takes pressure off our internal support staff. Our overall experience of MBS is very good. We are very happy with the service level and I would recommend MBS to others.
Dan Bryans, Equiom Group
Over the years, MBS have provided us with a very high level of service. In my experience they take the time to understand what you are trying to achieve, why you need to achieve it and demonstrate a product knowledge that gives you the confidence they are working with/for you. MBS have always provided clear advice and cost effective solutions. I would be happy to recommend MBS to others.
Peter Owen, Ramsey Grammar School